Comments on: New Preference: Hold Sub-Navigation

By: Andrew Rothman

Andrew Rothman — Thu, 27 Jul 2017 13:34:07 +0000

In reply to Paul. The update has gone live this morning. Thanks for your patience!

By: Andrew Rothman

Andrew Rothman — Thu, 27 Jul 2017 13:33:45 +0000

In reply to Daniel. This update is now active!

By: Andrew Rothman

Andrew Rothman — Tue, 25 Jul 2017 13:58:31 +0000

In reply to Daniel. Hi Daniel! It ought to be out this week. It's exceedingly rare for us to release and then rescind an update. This one exhibited problems on the initial rollout that required some extensive code changes to correct, so it's taken a bit longer than we'd like to get the new changes online. They're just about ready to go though and should be through the testing phase and onto the live servers before Friday. Thanks for your patience!

By: Daniel

Daniel — Tue, 25 Jul 2017 12:35:03 +0000

Is this live yet?

By: Andrew Rothman

Andrew Rothman — Tue, 18 Jul 2017 16:25:29 +0000

In reply to Ron. That's all that's holding you back? Well, there may be an easy solution for that, Ron! I'll get in touch with you directly.

By: Ron

Ron — Tue, 18 Jul 2017 16:16:08 +0000

I will give up using Version 8 and start learning Version 9 when the propeller heads over there make the photos that my staff have spent THOUSANDS of hours loading into the database big enough where we don’t need a magnifying glass to see them when a record is displayed.

By: Andrew Rothman

Andrew Rothman — Mon, 17 Jul 2017 14:52:57 +0000

In reply to Paul. Hi Paul - An issue in the update last week required it to be held back at the last minute, but the team is hard at work on the fix for it and should be pushing this change out within the next couple of days. Thanks for your patience!

By: Paul

Paul — Mon, 17 Jul 2017 13:03:12 +0000

When will the sub-nav feature be completely rolled out?

By: Andrew Rothman

Andrew Rothman — Wed, 12 Jul 2017 20:35:39 +0000

In reply to Peter. Thanks for the feedback, Peter! We'll mention that to the development team for consideration.

By: Peter

Peter — Wed, 12 Jul 2017 20:24:45 +0000

Re Hold Sub-Navigation option, the desired functionality is highly contextual. IMO, there should be a “Hold” check on the Name screen that triggers this functionality rather than a global preference.

By: Truett

Truett — Wed, 12 Jul 2017 16:43:30 +0000

Great update and all very helpful to workflow minded producers. Looking forward to using it!

By: Andrew Rothman

Andrew Rothman — Wed, 12 Jul 2017 14:04:37 +0000

In reply to Ronnie. Hi Ronnie. As noted in the posting, this new option is coming later this week - likely tomorrow if all of the final testing goes well! We're just letting everyone know about the upcoming change in advance.

By: Ronnie

Ronnie — Wed, 12 Jul 2017 13:12:37 +0000

The Navigation configuration option is NOT an option in my user interface as described in this notice, even though I got this notice. What’s up with that? Please reach out to me to set this up so it’s there and set to hold navigation.

thank you.

By: Andrew Rothman

Andrew Rothman — Tue, 11 Jul 2017 19:40:02 +0000

In reply to Matt. Hi Matt. These new API calls would allows third-party developers to add and remove records from rollups as well as to change the status of records on the list (although automation plans are not triggered in this case). If you're interested in sending text messages, you'd need to have RingCentral or some other partner SMS service connected to your PCR setup. Those services would allow you to send a text to people on a rollup list if they have opted into receiving your messages.

By: Matt

Matt — Tue, 11 Jul 2017 17:45:23 +0000

with the API up, will we now be able to text right from a rollup list?